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Education & Professional Certifications

A solid foundation in computer science principles and industry-standard security and cloud certifications.

Academic Background

College of the Albemarle | Elizabeth City, NC

Degree: Associate of Applied Science (A.A.S.) in Computer Programming.
Core Focus: Intensive coursework in Computer Science principles, Operating Systems, and Cisco networking.
Technical Breadth: Specialized training in Software Development, Scripting, and IT Project Management.

Technical Certifications

Industry Standard Credentials

Cloud Infrastructure: Microsoft Azure Administrator Associate (AZ-104) and Azure Cloud Fundamentals (AZ-900).
Cybersecurity: CompTIA Security+, Cisco Junior Cybersecurity Analyst, and Cisco Ethical Hacker.
Technical Mastery: Advanced proficiency in Infrastructure as Code (Terraform/Bicep?Anisble), PowerShell/Bash scripting, and Linux Server administration.

Skills on the Job

My professional journey is defined by a passion for solving complex technical puzzles, starting with industrial automation and evolving into enterprise IT and cloud systems.

IT Support Specialist

Portsmouth Public Schools | October 2025 – Present

Systems Management: Utilized Microsoft Configuration Manager (MCM/SCCM) to deploy operating system images and task sequences for end-user devices.
Technical Support: Managed over 1,000 devices, resolving complex technical Customer Service Requests via phone, email, and in-person support.
Performance Maintenance: Performed onsite and remote diagnosis, repairs, and upgrades for Windows, Mac OS, and Chrome OS workstations.
Asset Management: Documented all equipment activities in the Incident IQ ticket system and conducted research for future PC procurement.
Security Patching and Compliance: Orchestrated proactive updates and patching for critical security systems, ensuring 100% adherence to industry compliance standards and mitigating potential vulnerabilities .

Technical History

CompQSoft & Trane Technologies | 2020 – 2025

Help Desk Support: Resolved 25–50 tickets daily for the U.S. Coast Guard, achieving a 95% first-call resolution rate for hardware and network issues.
Identity Management: Managed Active Directory accounts, including password resets, group memberships, and access permissions using BMC Remedy.
Backup and Disaster Recovery: Maintained and validated backup policies for building automation systems, ensuring system configurations and logic could be rapidly restored in the event of hardware failure or data corruption.
Network Configuration: Configured IP addressing, internet settings, and system databases for Trane IoT devices and buildings.

Hybrid Enterprise Infrastructure & Cloud Automation

My home lab is a dedicated environment designed to simulate enterprise-grade hybrid cloud architectures, serving as a sandbox for testing Zero-Trust networking, Infrastructure as Code (IaC), and secure virtualization.

The On-Premises Core

The foundation of my lab is a secure multi-node environment built on Proxmox VE, hosting a domain simulation with Debian/Fedora Linux and Windows Server 2022.

Network Security: Architected a multi-zone network featuring an OPNsense Security Gateway to manage inter-VLAN routing and stateful packet inspection.
SIEM/IDS: Implemented a centralized Network Security Monitoring (NSM) solution to monitor cross-VLAN traffic by integrating Suricata with Wazuh (SIEM), enabling real-time alerting for signature-based threats and spoofed internal IP addresses.
Zero-Trust Management: Implemented a Tailscale Mesh VPN using encrypted WireGuard tunnels for secure out-of-band management.
Automation: Refactored custom Bash and PowerShell scripts into Anisble Playbooks to automate routine security patching, system state reporting, and administrative alerts via SMTP.
Containerization: Deployed containerized web server/cloud server using apache2/nextcloud, within a production Docker/Podman environment, including a prod/dev container system, ensuring process isolation, efficient patching, and efficient resource allocation for self-hosted infrastructure.

Cloud & DevOps Integration

Beyond physical hardware, I leverage the lab to master modern DevOps workflows and cloud governance within the Azure ecosystem.

Infrastructure as Code: Utilized Terraform (HCL) and Azure Bicep to automate the provisioning of secure, production-ready Azure environments.
Secure Access: Engineered a secure networking architecture featuring a Virtual Network (VNET), dedicated subnets, and Azure Bastion for secure management.
Automated Security: Implemented automated security configurations, including Network Security Groups (NSGs), to enforce least-privilege access standards.
Version Control: Utilized Git and GitHub for version control of infrastructure templates to ensure consistent and repeatable deployments.

WhoAmI?

Education